Archive | Social Software RSS feed for this section

Starfish Vs. Spider: Government 2.0 Operations In A Wikileaks Environment

Mark Drapeau (Washington, DC) — One year ago, I published a post on the O’Reilly Radar blog called “Government 2.0: Five Predictions for 2010-2012.” In the post, I described some “non-exhaustive, somewhat creative, and entirely debatable trends and ideas” that I thought might take shape in the coming years. Here, I revisit these five predictions ... Read more »

I’m On A Boat! 8 Lessons From The Navy Social Media Handbook

Kristin Bockius (St. Louis, MO) — As the U.S. passes its one-year anniversary of the Open Government Directive, it’s a good time to reflect and think about how far things have come, but also to contemplate where they are going during the next year. Now that social media and government has largely moved past a ... Read more »

Does Your Public Sector “Digital IQ” Measure Anything Important?

Mark Drapeau (Washington, DC) - If you work in the public sector, you now have a Digital IQ. There is no surer way to get people to talk about your research than to make a list ranking entities, categorize the list into easily-digestible names, and declare that yours is the definitive study on who’s hot and who’s ... Read more »

Five Cultural Trends Shaping Communications and Public Service

Mark Drapeau (Washington, DC) - Coming into my new role at Microsoft, I took on the task of reading more widely about business, communications, and other topics. I was very influenced by the new book Chief Culture Officer, written by Grant McCracken of MIT. It’s not about pop culture, and not about “cool hunting,” but rather ... Read more »

Believe The Hype: Five Practical Applications Of Micro-blogging For Enterprises

Mike Strand (Seattle, WA) - I hate hype. Believe it or not, I’ve never seen the movie Titanic. To this day, I refuse to “fist pound” people as a greeting. The bottom line on hype for me is that if something is too popular, I get turned off. At times, my experience with micro-blogging felt similar. Everyone ... Read more »

Networked Nonprofits: The Eva Longoria Case Study

Mark Drapeau (Washington, DC) — Beth Kanter, CEO of Zoetica and long-time writer about nonprofit organizations, described the “networked nonprofit” as …nonprofits [that] can unleash the power of social good by transitioning from stand-alone institutions to networks energized by abundant resources in their ecosystem… they need to work with free agents, hyper-connected individuals who are passionate ... Read more »